+51 914 140799
Work Force Management
proved solution designed to streamline operations, enhance productivity,
and ensure compliance. It doesn't just collect data; it understands it.
and ensure compliance. It doesn't just collect data; it understands it.
Solution which allows you to receive field data and transform it into actionable dataset. We use trusted ai engines GhatGPT and Gemini to extract the data from raw visit results, and use the dataset identify success and weak spots.
According to your need you make ai prompts on-premise across any scopes of received visit results for quantitative and qualitative analysis of visit results, performance of work force employees, identify trends and reasons behind
All visit data is considered – photos, voice records, values, checkmarks, notes, violation marks, GPS & timestamps.
Work Force management also equipped with incentive, and education modules to keep personnel engaged and up-to date with the guidelines. All comes with traditional field performance tracking, and BI dashboards integration with related data flow.
According to your need you make ai prompts on-premise across any scopes of received visit results for quantitative and qualitative analysis of visit results, performance of work force employees, identify trends and reasons behind
All visit data is considered – photos, voice records, values, checkmarks, notes, violation marks, GPS & timestamps.
Work Force management also equipped with incentive, and education modules to keep personnel engaged and up-to date with the guidelines. All comes with traditional field performance tracking, and BI dashboards integration with related data flow.
How Work Force Management leverages ai
for advanced analysis and evaluation
for advanced analysis and evaluation
- Qualitative Analysis of Voice Records & Free-Text Notes: Ai processes voice recordings of customer interactions, field observations, and free-text notes from field reports. It can identify sentiment, key themes, common issues, and even detect specific keywords related to positive feedback or potential problems. For example, in FMCG, Ai can analyze voice notes from a store manager to detect their satisfaction with a new product placement, or in Telecom, it can pinpoint common frustrations expressed by customers during a service call, helping you identify systemic issues.
- Contextual Image Analysis: Beyond just confirming compliance, Ai can analyze photos for nuanced details. For a construction site, it can not only confirm if a safety sign is present but also assess its visibility or if the surrounding area adheres to safety clearances. In FMCG, Ai can evaluate the visual appeal of a product display, not just its adherence to a planogram, by comparing it against best-practice visual standards.
- Automated Anomaly Detection: Ai can identify deviations from expected patterns in visit data. This could be an unusual drop in sales in a specific store, a higher-than-average repair time for a particular type of equipment, or a significant variance in stock levels. These anomalies trigger alerts, prompting further investigation and proactive intervention.
- Cross-Visit Comparison & Trend Identification: Ai can process and compare data across thousands of visits over time. This allows it to identify subtle trends in performance, recurring issues in specific regions or types of locations, or the long-term impact of new initiatives. For instance, it can reveal if promotional compliance is consistently higher in certain districts or if a new maintenance procedure is reducing equipment downtime across the energy grid.
- "What If" Scenario Analysis: By analyzing historical data and identifying correlations, Ai can help model potential outcomes of different strategies. This could involve simulating the impact of increased merchandiser visits on sales or the effect of faster response times on customer satisfaction.
- Objective Performance Scoring: Ai synthesizes quantitative data (e.g., number of tasks completed, adherence to KPIs, time spent per task) with qualitative insights (e.g., sentiment from customer voice records, quality of photo documentation, detailedness of free-text observations). This provides a more holistic and objective performance score for each employee, moving beyond mere numbers.
- Identification of Best Practices: By analyzing the data of top-performing employees, Ai can identify common traits, task execution patterns, and documentation habits that correlate with success. This knowledge can then be codified and shared through our education modules to upskill the entire field force.
- Targeted Training Needs Identification: If Ai detects a recurring pattern of errors or inefficiencies in a particular employee's or team's visit results (e.g., consistent issues with a specific type of installation in Telecom, or frequent planogram errors in FMCG), it can automatically flag these as potential training needs. This allows for highly targeted and effective educational interventions.
- Fairer Incentive Recommendations: With a richer understanding of individual performance, including the quality and depth of their work beyond just completion rates, Work Force Management can leverage Ai's insights to provide more nuanced and equitable recommendations for incentives, ensuring high-quality work is appropriately recognized.
- Early Warning for Performance Decline: Ai can proactively identify subtle dips in an employee's performance trends that might indicate burnout, lack of resources, or a need for support, allowing managers to intervene before minor issues escalate.
Features of Work Force Management
the proved solution is designed to streamline operations, enhance productivity, and ensure compliance — all while prioritizing data security. It is adapted for old-time phones, and interface languages are engish, spanish, arabic, kazakh, russian and more.
AI ensures task quality by conducting thorough auto-checks.
Boost operational efficiency with detailed analysis of performance across the work force!
- Tasks distribution and monitoringDaily tasks are pushed to mobile employees automatically or manually for mobile employees, and complete with detailed guidelines.
Artificial intelligence is to propose optimal routes for field employees, saving time and reducing costs
Performance and route is tracked in real-time, with results displayed in Power BI dashboards as actionable KPIs , and stored in internal company's datasets - AI-Powered OptimizationIntegration with ChatGPT and Gemini goes beyond mere data processing; it transforms your raw field data into sophisticated analytical insights, directly impacting how you understand visit success and evaluate employee performance.
To ensure the quality of visit results, compare performance between visits, different emplyees and teams - Data Security at its coreEmployees' personal data and other sensitive assets remain securely stored inside of your organization, adhering to internal policies and Personal Data Protection laws.
The program core and the database can be stored inside of the organization too - AI Chatbot SupportNevertheless each task for mobile employee is packed with detailed guidelines, we offer to add an ai chatbot which is trained to respond on complicated cases
Implementation across industries
Fast moving consumer goods (FMCG)
- Merchandising & Planogram Compliance: Ensuring products are displayed correctly, promotional materials are in place, and shelf space is optimized according to planograms.
- Stock Audits & Replenishment: Verifying stock levels, identifying out-of-stock items, and initiating replenishment orders.
- Promotional Campaign Execution: Setting up and maintaining in-store promotions, collecting feedback on campaign effectiveness.
- Competitor Monitoring: Gathering intelligence on competitor pricing, promotions, and new product launches.
- Sales Order Taking & Relationship Management: Taking orders from retailers, building and maintaining strong relationships with store managers.
- Asset Management: Tracking and maintaining point-of-sale (POS) materials and other company assets in stores.
- Providing all necessary data for the visit: targets, contract details, equipment codes, name of the manager, data of the previous vist and other visit related data is provided to perform efficient visit.
- Intelligent Data Extraction: automatically extract critical information from raw visit results, transforming unstructured data into actionable datasets, ready for on-premise prompts
- Actionable Insights: Generate prompts from received visit results, either on-premise or through automatic KPI detection, providing real-time intelligence for immediate decision-making.
- Comprehensive Data Analysis: Analyze all visit data – photos, voice recordings, values, and checkmarks – for both quantitative and qualitative assessment, offering a holistic view of field performance.
- Performance Tracking & Optimization: Gain traditional field performance tracking capabilities, seamlessly integrated with PowerBI dashboards for intuitive data visualization and related data flow.
- Incentive & Education Modules: Keep your personnel engaged and up-to-date with guidelines through built-in incentive programs and educational resources.
- Photos: Shelf displays, promotional setups, competitor displays, product placement.
- Checkmarks: Planogram compliance (yes/no), promotion presence (yes/no), stock availability (in stock/out of stock).
- Values: Stock quantities, pricing information, number of facings, sales order values.
- Voice Records: Qualitative feedback from store managers, observations on customer traffic, notes on specific issues or opportunities.
- GPS Data: Location verification of start and end of visit
- Time Stamps: Duration of visit, time spent on specific tasks.
- Violation mark: Clear indication of discovery of weak spot during the visit with description
- Sign: Sign of manager for electronically issued formal documents such as acts, contracts
- Code scan: auto-recognition of the value of QR/Barcodes
- Planogram Compliance Rate: % of stores adhering to planogram standards.
- Out-of-Stock Rate (OOS): % of products identified as out of stock.
- Promotional Execution Rate: % of promotions correctly implemented and maintained.
- Sales Volume/Value per Visit: Total sales generated during a visit.
- Number of SKU's Audited: Quantity of distinct products checked.
- Visit Duration vs. Target: Actual time spent on a visit compared to planned time.
- Number of Competitor Insights Captured: Quantity of valuable competitive data recorded.
- Call Cycle Adherence: % of planned visits successfully completed.
- Asset Utilization Rate: Efficiency of POS material deployment.
TELECOM
- Providing all necessary data for the visit: targets, contract details, equipment codes, name of the manager, data of the previous vist and other visit related data is provided to perform efficient visit.
- Intelligent Data Extraction: automatically extract critical information from raw visit results, transforming unstructured data into actionable datasets, ready for on-premise prompts
- Actionable Insights: Generate prompts from received visit results, either on-premise or through automatic KPI detection, providing real-time intelligence for immediate decision-making.
- Comprehensive Data Analysis: Analyze all visit data – photos, voice recordings, values, and checkmarks – for both quantitative and qualitative assessment, offering a holistic view of field performance.
- Performance Tracking & Optimization: Gain traditional field performance tracking capabilities, seamlessly integrated with PowerBI dashboards for intuitive data visualization and related data flow.
- Incentive & Education Modules: Keep your personnel engaged and up-to-date with guidelines through built-in incentive programs and educational resources.
- New Service Installations: Installing broadband, TV, or phone services at customer premises.
- Service Maintenance & Repairs: Diagnosing and fixing technical issues, troubleshooting network problems.
- Network Infrastructure Deployment: Installing and maintaining network equipment (e.g., fiber optics, antennas, base stations).
- Customer Support & Training: Providing on-site technical support and educating customers on new services or equipment.
- Site Surveys & Feasibility Studies: Assessing new locations for network expansion or equipment placement.
- Equipment Inventory & Return: Tracking and managing telecom equipment at customer sites and depots.
- Photos: Installed equipment, network connection points, damaged infrastructure, customer premises before/after installation.
- Checkmarks: Service activation (yes/no), signal strength (good/fair/poor), connection type verified (yes/no), safety checks completed (yes/no).
- Values: Signal strength readings (dBm), bandwidth speeds, connection error rates, equipment serial numbers.
- Voice Records: Customer feedback on service quality, descriptions of technical issues, internal team communications.
- GPS Data: Location of installations, repair sites, network infrastructure.
- Time Stamps: Installation time, repair duration, travel time.
- Form Data: Pre-installation checklists, troubleshooting logs, service activation forms.
- First-Time Fix Rate: % of issues resolved on the first visit.
- Service Installation Completion Rate: % of new installations successfully completed within service level agreements (SLAs).
- Mean Time To Repair (MTTR): Average time taken to resolve a service outage or issue.
- Customer Satisfaction Score (CSAT): Directly linked to field service quality.
- Number of Installations/Repairs per Day: Productivity of field technicians.
- Network Uptime: Impact of field maintenance on network availability.
- Equipment Utilization Rate: Efficiency in deploying and managing telecom assets.
- Travel Time vs. Work Time: Optimization of technician routing.
- Safety Compliance Rate: Adherence to safety protocols during field operations.
ENERGY
- Meter Reading & Inspection: Collecting meter data, inspecting meters for tampering or damage.
- New Service Connections: Installing new meters and connecting customers to the utility grid.
- Outage Management & Restoration: Identifying and resolving power outages, gas leaks, or water main breaks.
- Infrastructure Maintenance & Repair: Inspecting, maintaining, and repairing power lines, gas pipelines, water pipes, and associated equipment.
- Safety Inspections & Compliance: Conducting routine safety checks on utility infrastructure and ensuring compliance with regulations.
- Customer Service Calls: Addressing customer inquiries, complaints, and service requests on-site.
- Smart Grid Device Installation & Maintenance: Deploying and servicing smart meters and other grid modernization technologies.
- Providing all necessary data for the visit: targets, contract details, equipment codes, name of the manager, data of the previous vist and other visit related data is provided to perform efficient visit.
- Intelligent Data Extraction: automatically extract critical information from raw visit results, transforming unstructured data into actionable datasets, ready for on-premise prompts
- Actionable Insights: Generate prompts from received visit results, either on-premise or through automatic KPI detection, providing real-time intelligence for immediate decision-making.
- Comprehensive Data Analysis: Analyze all visit data – photos, voice recordings, values, and checkmarks – for both quantitative and qualitative assessment, offering a holistic view of field performance.
- Performance Tracking & Optimization: Gain traditional field performance tracking capabilities, seamlessly integrated with PowerBI dashboards for intuitive data visualization and related data flow.
- Incentive & Education Modules: Keep your personnel engaged and up-to-date with guidelines through built-in incentive programs and educational resources.
- Photos: Meter readings, damaged infrastructure, work progress, safety compliance observations.
- Checkmarks: Meter integrity (good/damaged), leak detection (yes/no), safety hazards identified (yes/no), work completed (yes/no).
- Values: Meter readings (kWh, cubic meters), pressure readings, voltage levels, temperature readings, asset ID numbers.
- Voice Records: Customer feedback, detailed descriptions of faults, internal communications during emergencies.
- GPS Data: Location of meters, outage sites, infrastructure assets.
- Time Stamps: Time of meter reading, outage start/end times, repair duration.
- Form Data: Safety checklists, incident reports, work permits.
- Meter Reading Accuracy Rate: % of accurate meter readings.
- Outage Restoration Time (SAIDI/SAIFI): Average duration and frequency of customer interruptions.
- Preventative Maintenance Completion Rate: % of scheduled maintenance tasks completed.
- Safety Incident Rate: Number of safety incidents per X hours worked.
- Service Connection Completion Rate: % of new connections made within target times.
- Asset Health Index: Condition assessment of utility infrastructure based on field inspections.
- Energy/Water Loss Reduction: Impact of field activities on reducing system losses.
- Customer Service Resolution Rate: % of customer inquiries resolved on the first visit.
- Compliance with Regulatory Standards: Adherence to industry-specific regulations.
CONSTRUCTION
- Site Inspections & Progress Monitoring: Documenting construction progress, identifying potential issues, and ensuring quality control.
- Equipment Maintenance & Repair: Servicing and repairing heavy machinery and tools on-site.
- Safety Audits & Compliance: Conducting regular safety inspections, identifying hazards, and ensuring adherence to safety protocols.
- Material Deliveries & Inventory: Verifying received materials, tracking on-site inventory, and managing material flow.
- Quality Control Checks: Performing checks on various construction stages (e.g., concrete pouring, structural integrity, finishes).
- Subcontractor Coordination & Oversight: Monitoring subcontractor work quality and adherence to schedules.
- Punch List Generation & Completion: Identifying and tracking outstanding items before project handover.
- Providing all necessary data for the visit: targets, contract details, equipment codes, name of the manager, data of the previous vist and other visit related data is provided to perform efficient visit.
- Intelligent Data Extraction: automatically extract critical information from raw visit results, transforming unstructured data into actionable datasets, ready for on-premise prompts
- Actionable Insights: Generate prompts from received visit results, either on-premise or through automatic KPI detection, providing real-time intelligence for immediate decision-making.
- Comprehensive Data Analysis: Analyze all visit data – photos, voice recordings, values, and checkmarks – for both quantitative and qualitative assessment, offering a holistic view of field performance.
- Performance Tracking & Optimization: Gain traditional field performance tracking capabilities, seamlessly integrated with PowerBI dashboards for intuitive data visualization and related data flow.
- Incentive & Education Modules: Keep your personnel engaged and up-to-date with guidelines through built-in incentive programs and educational resources.
- Photos: Construction progress at different stages, equipment condition, safety hazards, material deliveries, completed work.
- Checkmarks: Safety compliance (yes/no), quality standards met (yes/no), material delivery complete (yes/no), equipment operational (yes/no).
- Values: Dimensions, quantities of materials, temperatures (e.g., concrete curing), equipment hours, budget variances.
- Voice Records: Discussions with site managers, detailed descriptions of defects, safety briefings.
- GPS Data: Location of construction sites, equipment.
- Time Stamps: Start/end times of specific tasks, delivery times, inspection times.
- Form Data: Daily progress reports, safety checklists, quality control checklists, material receipt forms.
- Project Progress vs. Schedule: % of completion compared to the project timeline.
- Quality Rework Rate: % of work requiring rework due to quality issues.
- Safety Incident Rate (Lost Time Injury Frequency Rate - LTIFR): Number of injuries per X hours worked.
- Equipment Downtime: % of time equipment is non-operational due to maintenance or repair.
- Material Waste Rate: % of materials wasted during construction.
- Punch List Completion Rate: % of identified punch list items resolved.
- Budget Adherence: Tracking actual costs against planned budget.
- Subcontractor Performance Rating: Quality and timeliness of subcontractor work.
- Daily Report Completion Rate: % of daily reports submitted on time and complete.
Components of Work Force Management
Integrate advanced analytics and use internal datasets together with data from Work Force Management. Sensitive data such as employees’ accounts, insights is depersonalized and kept secured inside of your company. For Custom pricing plan the Work Force Management core can be stored internally too.
Integrated with
Zendesk, AMO CRM, Bitrix24, yClients
Integrated with
Zendesk, AMO CRM, Bitrix24, yClients
Light! Best choice for pilot project
up to 10 field users
or 240 visits monthly,
credit of 300 tokens
30% of visits are processed
by ai
or 240 visits monthly,
credit of 300 tokens
30% of visits are processed
by ai
Pro
up to 50 field users
or 12.000 visits,
credit of 1 000 tokens
All visits are processed with ai
or 12.000 visits,
credit of 1 000 tokens
All visits are processed with ai
Corporate
up to 200 field users or 48.000 visits
credit of 5 000 tokens
All visits are processed with ai
credit of 5 000 tokens
All visits are processed with ai
Custom
Level up with automation workflows and e-commerce-focused features
Pricing
Pricing includes monthly fee and depends on number of employees, number of visits, features and amount of prompts to ai
Light
$800/m
$800/m
up to 10 field users
or 240 visits monthly,
credit of 300 tokens
30% of visits are processed
by ai
or 240 visits monthly,
credit of 300 tokens
30% of visits are processed
by ai
Select
Pro
$2.500/m
$2.500/m
up to 50 field users
or 12.000 visits,
credit of 1 000 tokens
All visits are processed with ai
or 12.000 visits,
credit of 1 000 tokens
All visits are processed with ai
Select
Corporate
$3.500/m
$3.500/m
up to 200 field users or 48.000 visits
credit of 5 000 tokens
All visits are processed with ai
credit of 5 000 tokens
All visits are processed with ai
Select
Who benefits of implementation
of Work Force Management
of Work Force Management
Implementation decreases effort for all involved parties, clarifies and visualizes the process, and empowers management
with rapid decision-making capabilities
with rapid decision-making capabilities
- Management
- Simple definition of targets and KPIs
- Detailed live reporting
- On-Premise Ai-prompting on scope of visits
- Scalable solution across the organization
- Field Force
- ·Clear visible guidelines and targets
- Reduced time spent
- Convenient mobile application for data input
- Built-in incentive program
- Visited Party
- Simple control of visits
- Electronic data interchange
- Automatic reporting
We are ready to launch! Please contact us!
Please contact us at nearest branch
and we will be happy to make a direct offer for your company
Lima, Perú
hello@accentis.pe or whatsapp: +51(914)140799
Moscow, Russia
hello@stormrepublic.ru or whatsapp: +7(985)7661340
and we will be happy to make a direct offer for your company
Lima, Perú
hello@accentis.pe or whatsapp: +51(914)140799
Moscow, Russia
hello@stormrepublic.ru or whatsapp: +7(985)7661340
We are happy to arrange a meeting or videocall to tell you more and hear your business needs!
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